Warranty Policy

Yuji Lighting is committed to providing high quality standards of LED products for the market. We hold strict standards in quality control all the time, from primary design to the final manufacturing. All of our LED products are delivered after rigorous in-house testing and inspection.

Thanks to that, we are able to provide at least two year warranty from the day the customer receive the product (unless otherwise stated).

Product Type and Warranty Period

Item

Warranty period
LED Bulbs 2 years
Luminaires 2 years

 

Warranty Conditions

The warranty policy offered by Yuji Lighting is valid under the following conditions:

  1. The product must be used in accordance with the relevant specification sheet, user manual and other documents Yuji Lighting provides as reference and guidance.
  2. The product defect is acknowledged as a result of faulty workmanship, materials or design of Yuji Lighting.

    The guarantee offered by Yuji Lighting is invalid under the following conditions:

    1. Damage caused as a result of not following the instructions to the installation and using.
    2. Damage caused as a result of undue wear and tear, accident, misuse, improper application of the products.
    3. Damage caused by violent transport.
    4. Damage caused by accidents or for reasons of an Act of God, such as: lightning, floods, fires, or impact of environmental, climatic or any other conditions on the product.

      If you still have questions regarding our warranty policy, please feel free to contact us. We are more than happy to provide answers and further help.